National Diabetes Experience Survey 2024

National Diabetes Experience Survey 2024

The National Diabetes Experience Survey is a new survey which gives people living with type 1 or type 2 diabetes in England the opportunity to feedback on their experiences. NHS England will use the findings to understand and improve experience of NHS care and self-management for people living with diabetes.

If you are invited, you will receive a letter with information about the survey. Please don’t miss the opportunity to take part and share your experiences of care. NHS England need as many people as possible to take part so that the results reflect the views of different people living with diabetes.

The survey takes no more than 15 minutes to complete and can be done online, on paper, or over the phone. If you need support completing the survey, you can call the free helpline number 0800 470 2983. Or email For more information about accessibility and completing the survey in another language, please visit

The survey is anonymous and all personal data will be kept safe. For more information about the use and protection of data, please visit

The results of the survey will be available in Autumn 2024.

For more information about the survey and how to access help completing it, please visit

Published on 2 April 2024